Admissions Coordinators

Heather Risener, BS

Admissions & Provider Development Specialist - Eastern Region

Heather holds a bachelor’s degree in human services and a minor in criminal justice from Old Dominion University. Prior to joining Wall Residences, she was an ID case manager for four years.

Emily Eagle, BS

Admissions Coordinator - Central Virginia, Danville, Charlottesville, Staunton/Waynesboro/Lexington

Emily has a Bachelor of Science degree in Psychology from Liberty University. She has 15 years of experience working as a social worker with the Elderly and Individuals with Developmental and Intellectual disabilities in various settings including Adult Protective Services, Central Virginia Training Center and a Skilled Nursing Facility. For the past 7 ½ year Emily has worked as a Program Manager in the Central Virginia area.  Emily is dedicated and passionate about making sure individuals with disabilities live their best lives, every day. Emily now serves as the Admissions & Provider Development Specialist in Central Virginia, Danville, Charlottesville and Staunton/ Waynesboro areas.

Alex Jackson, M.ED., QDDP, QMHP

Admissions Director

Alex is the statewide Director of Admissions for Wall Residences and is available for any admissions related questions. Alex holds a Bachelor of Science degree in Psychology as well as a Master of Education degree in Community Counseling. Alex has experience supporting individuals diagnosed with developmental disabilities and mental illness. In addition, Alex has worked as a Case Manager and Case Management supervisor for individuals with developmental disabilities. Additional experience includes client advocacy, crisis intervention, and service plan development.

Brooke Keen, BS, QMHP-A, QDDP

Admissions Coordinator - Roanoke, NRV, SWVA

Brooke holds her Bachelor of Science Degree from Radford University where she majored in both Psychology and Sociology, with a minor and concentration in Psychological Sociology. She has over 5 years of experience with community-based mental health services including crisis stabilization/intervention, Substance Use Disorder treatment, in-home services, and has provided case management to adults with Dual Diagnoses across various agencies and settings. Brooke was also instrumental in assisting with the implementation of Same Day Access at various Community Service Boards within our region.  Recently, Brooke has crossed over into providing both direct care and support services in various roles within the Developmental Disabilities scope of services.  She has experience working with both Intensive In-Home services and Congregate Residential services throughout Central and SWVA.  Brooke is a passionate advocate and extremely excited to have found a home with Wall Residences.

Lisa Schalasny, BSW

Admissions Coordinator - Northern & Eastern Regions

Lisa received her Bachelor of Social Work degree from James Madison University.  She has worked with individuals with developmental and intellectual disabilities in various settings, including residential, day support, and supported employment.  Prior to joining the Wall Residences team, she served as an ID Support Coordinator with Richmond Behavioral Health Authority for 9 years, in which responsibilities included assessment and planning, linking individuals with services, and monitoring services.